Introduction

Peopleflow.io Limited’s mission is to make ERP automation testing simpler, seamless, and faster so that testing is no longer considered a roadblock for these legacy ERPs. Vital to this mission is our commitment to being transparent about the data we collect about you, how it is used, and with whom it is shared. We have revised our Privacy Policy in line with the General Data Protection Regulation (GDPR) that reinforces our high standards for data protection and privacy. This Privacy Policy is applicable when you visit our website www.peopleflow.io or use our service at device.Peopleflow.io.co.uk. We offer our users choices about the data we collect, use, and share as described in this Privacy Policy, Terms & Conditions, and our Help Center. If you have suggestions, issues, or complaints regarding our privacy policies, please contact us at contact@peopleflow.io

Collection, Sharing, and Use of Personal Information

When you express an interest in Peopleflow.io Limited’s products, use a free trial, download content assets, watch a webinar, or purchase a subscription package, Peopleflow.io Limited collects personal information such as:

• Name, company name, email address/mailing address, phone number/mobile phone number.

On our behalf, our third-party payment processor will collect credit card and billing information in case of online payments. It is to be noted that Peopleflow.io Limited will not store any credit card information. As you explore the Company’s Website and Services Platform, Peopleflow.io Limited may also collect information through the use of commonly-used information-gathering tools such as web beacons and cookies. The gathered information includes standard information from your web browser such as your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, links clicked, and actions taken while browsing.

In order to make our email communication successful, we receive confirmation emails when you open emails from Peopleflow.io Limited.

For Signup/Using the Product

You hereby give/consent the authority to process your personal data for the purpose of using the product Peopleflow.io. You are aware that you may withdraw your consent at any time by contacting the Data Protection Officer (DPO).
Email: gagan@peopleflow.io


Right to Lodge a Complaint (Article 77, GDPR) If you believe that we have not complied with data protection laws, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local Data Protection Authority.
ICO Website: www.ico.org.uk

Note: We would like to clarify that you are not required to provide personal information beyond the limited data we need for you to register on the platform or to buy from our subscription packages.

Use of Personal Information

• Provide requested product or service information.
• Respond to customer service requests.
• Manage/Administer your account.
• Send newsletters and/or marketing communications.
• Respond to questions and concerns.
• Conduct research and analysis.
• Respond to inquiries regarding career opportunities.
• Complete purchases.

Note: Since newsletters or marketing communication are purely for marketing purposes, you can control whether to opt in or out of receiving them.

For Signup/Using the Product

Our platform gives you an option to either fill up the signup form or login through Google. These services will validate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-generate information for our signup form.

Sharing of Personal Information

We do not sell or share your information with third parties. We only share your personal information as outlined in this Privacy Policy. We may share your personal information with our group companies or our contractual vendors who provide services to run our business. These third parties are authorized to use your personal information only as necessary to provide these services to us but are otherwise not permitted to store, retain, or use such information.

Correction/Updating, Porting, or Removal of Personal Information

You have access to edit the personal information you have provided to us through your account settings, where you can also delete your account from the service. You can access, download, and delete other data you have uploaded to the service.

Deleting Information

To delete all your information from our website and platform, you can make a request by writing an email to us at contact@peopleflow.io It is to be noted that you are fully responsible for updating your personal data and removing your account at all times.

Information Portability

You can also email us at contact@peopleflow.io to request a copy of the personal information you have provided to us. We will respond to all requests for access, correction, updating information, or deleting it within 30 days.

Retention of Data Collected

Peopleflow.io Limited hereby clarifies that it does not hold any direct relationship with customers or individuals whose personal data it processes. If the request to delete, update, or correct information is not received by Peopleflow.io Limited, we will retain personal data we process on behalf of our customers for as long as we provide services to them. We will preserve and use this personal information as necessary to act in accordance with our legal commitments, resolve disputes, and enforce our agreements.

Use of Cookies

While using our website or service, some information might get stored on your system in the form of ‘cookies’ or similar files or technologies. Cookies are just small chunks of information stored on your hard drive and not on Peopleflow.io Limited’s website to spy on your data or attack your privacy. We use essential cookies to help you navigate the website or our service platform swiftly and also to remember information regarding the current sessions. You might have to re-login after a certain time to protect your account against others accessing your content either accidentally or otherwise. These are deleted from the systems when you close the browser or turn off the system. We make use of first and third-party cookies and tracking technologies on our websites to understand and analyze the use of our services to better our services and to serve our marketing needs, which, on some services, may be customized based on your browsing activities and other data gathered about you. You must enable ‘cookies’ on your web browser to use our services.

Data Protection Addendum

We also have a Data Protection Addendum in place. You can download it from here.

Analytics

Apart from the aforesaid information collected by us, we get and record some of your personal data when you visit our websites automatically. This includes mobile device model, IP addresses, browser type used, insights on usage patterns through cookies and browser settings, query logs, and product usage logs. We also accumulate information regarding click rates, scrolls, conversion, and drop-offs on our websites and service platform to track user journeys in real-time. Subject to this Notice, we will use such data, including without limitation, to:

• Review your business needs to decide or propose suitable service(s).
• Send the requested information about the service(s).
• Reply to customer service requests, queries, and concerns..
• Conduct research and analysis.

You allow Peopleflow.io Limited and its service providers to carry out analytics on such collected data, to improve, support, and operate the websites and collect statistical information and insights into usage patterns. You accept that Peopleflow.io Limited uses collected data, as the case may be, for the aforesaid purposes.

Mobile Applications

When you use, download, or install mobile apps on our devices, we automatically gather information on the types of devices used, OS versions selected, and the device identifiers or UDID. We use this data to provide and manage mobile devices and improve our services.

Changes to Our Privacy Policy

Peopleflow.io Limited holds the right to update this Privacy Statement to reflect changes in our information practices. We will notify you about changes to this statement by displaying a notice on our website and/or through email prior to the change becoming effective. We encourage you to review this page for the latest information on our privacy practices from time to time.

Contact Us

If you have any queries or need any clarifications regarding our Privacy Policy, write to us at contact@peopleflow.io.